10-08-2017
23:38
- last edited on
10-09-2017
10:18
by
SantiR
10-08-2017
23:38
- last edited on
10-09-2017
10:18
by
SantiR
My Fitbit one (my third) syncs great with my iPhone, but no longer shows up on my iMac. I think this could be due to the new iOS 11 upgrade. How do I fix the problem?
Moderator Edit: Updated Subject for Clarity
10-08-2017 23:47
10-08-2017 23:47
I fixed the problem by shutting down my iPhone and turning it back on. When the iPhone booted back up, it required me to log in on my fit bit app. That is something new and annoying since the upgrade. It there any way to stay permanently logged in?
10-09-2017 10:17
10-09-2017 10:17
@joncan Welcome to the Fitbit family! I moved you post to the iOS Board as there are more chances for you to receive an answer to your inquiry here. I'm glad you were able to fix that problem. Thanks for sharing your workaround with the Community.
This is strange. That issues was fixed with the new update of the app (version 2.41). Is it logging you out every time? Try logging out from the app, rebooting your phone, and logging back in. That could help.
Thanks for reporting this. Keep me posted!
10-16-2017 22:13
10-16-2017 22:13
All problems seem to be resolved. Thank you very much.
10-17-2017 12:36
10-17-2017 12:36
@joncan I hope you're doing well! I'm very glad to hear that all problems are now solved and that you are enjoying your Fitbit tracker.
Also, take a look at the Discussions Board as you will find a lot of interesting things there. Feel free to post on any thread you want. If you are looking for Fitbit friends to compete with on challenges, check this thread to add some!
See you around!