07-29-2018
05:53
- last edited on
07-30-2018
07:29
by
MarcoGFitbit
07-29-2018
05:53
- last edited on
07-30-2018
07:29
by
MarcoGFitbit
I am located in the The Bahamas. I just bought a new iPhone and I can’t download the Fitbit app to my phone using my country’s store. Please help I’ve been a Fitbit user since 2016
Moderator Edit: Clarified Subject.
07-30-2018 07:30
07-30-2018 07:30
Hello @Npratt, thanks for joining the conversation, it's a pleasure for me to welcome you to the Fitbit Community.
I understand your concern about not having the Fitbit app available in your country. Please note that are several factors that influence availability of a certain app in a determined country and our team appreciates your feedback.
Many of our members have been able to download the Fitbit app for iOS by creating an Apple ID associated with a country where the Fitbit app is available. For instructions, check Apple's site about how to create a new Apple ID.
I hope this can be helpful, give it a try and let me know the outcome!