Fitbit app only showing calories

[SunsetRunner]

My app (on iPhone 😎 is only showing my calories. My Versa is still connected. I tried deleting the app and when I reinstalled it it was still only showing calories. With the new interface, how do I add the other details? Thanks! 

[beccajk73011]

I’m having the same issue!  I cannot figure it out. 

[SunsetRunner]

My dashboard has disappeared except for my weight. I’m using iOS 12.4. 

[dabberz]

Mine too.  Fitbit, please fix this asap

[Sunnybug]

I’m having the same issue. 

[Riccardotm]

Same problem here

[amy423]

My app is displaying the same. An hour ago it showed everything as usual, but now everything is gone. When I go to discover to see the health & fitness stats options, it appears that it thinks I don’t have a Fitbit connected with those capabilities. 

IPhone 7 Plus with Charge 2

[JustCherie]

I’m seeing the same thing this morning just calories and the four items shown in my first screenshot below.  It was fine when I went to bed last night. I tried to add the missing variables but they aren’t even available. I hope this is a temporary issue. My phone is also an iPhone 8 and I have a Charge 3.

[Eliza.Jane]

Mine is not showing sleep, steps or heart rate. I have a Charge 3 and all of these have worked until this morning.  Please fix ASAP.

[Sarah...]

Same here. Very disappointing 

[Pcclose]

My dashboard is showing nothing but female health in the new version. The top section only has calories, but even that is gray and despite syncing to my Fitbit multiple times.

[Eliza.Jane]

Beautiful description for my same frustrating problem.

[PaperCrane]

Mine was messed up as well as of 5 minutes ago, but it looks like they just fixed it since it popped back to normal when I rechecked before answering.

[PaperCrane]

I did do a reset on my Alta HR somewhere in there, so it is possible that did it?

[wpjordan]

I’m having the same problem, Fitbit please fix this

[Kwest1217]

Same issue as well- the more I tried to sync the few categories showing disappeared.

[norman1403]

Looks to have fixed itself. Probably best restarting your app.

[JustCherie]

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@PaperCrane wrote:

Mine was messed up as well as of 5 minutes ago, but it looks like they just fixed it since it popped back to normal when I rechecked before answering.

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Thanks for posting this. I just checked again and mine is back to normal, too. Most days I wouldn’t even have noticed since I don’t always look at Fitbit right after waking up 😊

[Sarah...]

Mine just fixed whilst I was on live chat! 

[Ozzie65]

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@SunsetRunner wrote:

My app (on iPhone 😎 is only showing my calories. My Versa is still connected. I tried deleting the app and when I reinstalled it it was still only showing calories. With the new interface, how do I add the other details? Thanks! 

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Yep. It’s fixed!