10-06-2020 03:26 - last edited on 10-08-2020 18:28 by LiliyaFitbit
10-06-2020 03:26 - last edited on 10-08-2020 18:28 by LiliyaFitbit
Afterwards I registered a walk, and the Fitbit app went bananas. The steps and active minutes was registered on the next day. I deleted the walk, but the steps and active minutes was still there. I reset the watch but everytime I started and synced to the app, the steps and minutes was back. I have deleted the app and downloaded it again, but it´s still wrong. Why does the app behave like this? I can´t delet the steps or the active minutes. Thank you in advance!
Moderator edit: subject for clarity
10-08-2020 18:27
10-08-2020 18:27
Welcome to the Fitbit Community, @HJ_79.
I am sorry to hear your steps and active minutes were registered on the next day. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend doing the following:
You can remove the steps from your daily total by following the instructions in this help article: How do I delete steps and floors in the Fitbit app?
By the way, I've moved your post to iOS App board so we can keep our forums organized.
Let me know how it goes. I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.