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Fitbit app showing red dot on notifications

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‎02-23-2019 11:30 - last edited on ‎02-24-2019 03:52 by Moderator Alum

‎02-23-2019 11:30 - last edited on ‎02-24-2019 03:52 by Moderator Alum

My notifications on the app doesn’t show I have seen/read the notification even though I have. How do I get the red dot to go away?

 

 

Moderator edit: subject for clarity

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‎02-24-2019 03:54

‎02-24-2019 03:54

Hey @RebeccaOtis, welcome to the Community.

 

I just wanted to let you know that I have moved your post from the Charge 3 board to the iOS app board, since I think that here you will be able to see more related topics about the Fitbit app.

 

Now about the issue you are having with the notifications red dot, thanks for letting us know about it. Our team is aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track.

 

Please let me know if there's anything I may do to assist you in the meantime. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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