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Fitbit app shows Number 1 in a red circle

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‎05-08-2023 17:02 - last edited on ‎05-09-2023 11:00 by Fitbit Moderator

‎05-08-2023 17:02 - last edited on ‎05-09-2023 11:00 by Fitbit Moderator

Does anyone know why I get a notification (the number 1 in a red circle) on my Fitbit app but when I tap on the app it goes away with no message or notification?

 

Moderator Edit: Clarified subject

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‎05-09-2023 11:00 - last edited on ‎03-30-2024 12:45 by Fitbit Moderator

‎05-09-2023 11:00 - last edited on ‎03-30-2024 12:45 by Fitbit Moderator

Hi there, @amelulu.

Thanks for sharing these details and because your post didn't mention, let's try the following steps:

  1. Log out from the Fitbit app.
  2. Force quit the Fitbit app and reboot your phone.
  3. Open the Fitbit app and log back into your account.
  4. Close the app and check if the number disappears.
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