Fitbit app systematically bugs and freezes

[Noomane]

I have a Versa 2. For some time now, the Fitbit app systematically bugs and freezes when I try to view the summary of sports activities, even after several days, forcing me to restart the application. This issue persists even though I have reset the watch to its factory settings."

[ManuFitbit]

Good to see you participating in the community @Noomane 

Thank you for sharing the inquiry regarding the situation with the app, and the attempts that you already have performed in order to fix it.

Let me recommend the following in the given order:

1. Turn off the Bluetooth from your phone.
2. Check if the OS version of your phone is updated.
3. Force quit the Fitbit app and reboot your phone.
4. Open the Fitbit app, turn on the Bluetooth and pull down on the screen to force a manual sync.
5. Try checking your details to see if it starts freezing again.