Fitbit app v2.95 keeps crashing

[Velvet67]

I have an iphone X, running on ios 12.3.1. After updating to the latest version of the fitbit app, it keeps crashing, mostly when trying to create custom food, but also when trying to log food and also when opening it. Tried to logout and login again, even uninstalled the app, restarted the phone, with absolutely no change.

Thanks for the help

[LizzyFitbit]

Hi @Velvet67, welcome on board. It's nice to see a new face around.

Thanks for bringing this to my attention, as well for all the steps that you've tried to get this resolved. You did a fantastic job! I've escalated this information to our team so they can further investigate. Once I have more updates about this situation, I'll post it here.

Let me know if you have any other question.

[Velvet67]

Still the same problem, even after updating the app with the new dashboard. It’s impossible to create a custom food anymore : usually the app crashes before i finish, or if i can fill up everything (i use the detailed view), although i’m saving it, the values are very randomly kept... and usually the calories amount is never saved. And it’s never possible to edit it through the app, because it never saves the changes, no matter how many times, or what i do to try to save the changes. The only way is to do it through the website. And i tried again login, logout, install, uninstall...