Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit app version 3.75 is now available

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

Yes, version 3.75 is now available. I would not be surprised to find out that the servers being down was directly related to necessary file modifications for the new fit bit Google watches and crackers. I have reviewed many of the screens and found that none of the issues previously brought up to make the software friendlier for people who are blind and reading disabled have been addressed. The edit button is still not available. Heart rate and cardio zone has not been restored. Multiple issues in the sleep area, including only partial percentages provided for sleep songs. Hourly data for distance, steps, calories, floors, and other fields is not available. I will continue to advocate for the blind and reading, disabled, and hope that someone will listen.  Please excuse any errors because I am dictating this on my iPhone.

 

Moderator Edit: Clarified subject

Best Answer
1 BEST ANSWER

Accepted Solutions
I have updated to the 3.75 version of the iOS app. I am using an iPhone SE third generation 5G, and when I upgraded from my iPhone 7 the app did Ron better. The only issues I am having are the same issues I have had for a long time directly related to, the end compatibility of the Fitbit application with the Apple voice over screen reader. Fitbit has changed the format on the iOS home screen making some of the information unavailable. The edit button was made unavailable in September 2021 and a recent update has made the Beats per minute plus cardio unavailable to me as a blind person using the Apple voice over screen reader. In both cases, the information is available to sighted persons, but not to me as a blind user using voiceover as a screen reader. There are a number of other issues that are directly related to Fitbits , in ability to make the iOS application, compatible and usable for people using the voiceover screen reader. This affects people who are blind or reading disabled. I have repeatedly made this information available to Fitbit customer care, representatives and supervisors, Google Disability team members, fit bit community moderators And anyone else who would listen or read my messages within the community.

I am not the only Bear who is experiencing the lack of information availability. I find it hard to believe that they cannot do a better job of providing the same access to information that day give to sighted users. I have dictated this on my iPhone and hope that you will be able to interpret this message. it is time for me to get up and start walking again so join me in a nice long walk and don’t let the software engineers get you down.

Sent from my iPhone

View best answer in original post

Best Answer
0 Votes
4 REPLIES 4

Step streak
I have reached my step streak goal for today. With each update, I keep hoping that the steps streak information will be made retroactive only to be disappointed again and again. My step streak has been reset twice and today. It was one day more than yesterday, and not retroactive to October 10, 2020, when my step streak started. hey Siri how many days since October 10, 2020 and Siri said 851 days. Just a note to the community, moderators and advocates if you swipe down 12 pages and check to see what the current version of the iOS app is it will tell you it is version 3.4 1.1.

Best Answer
0 Votes

I updated to 3.75 but my app is still not working correctly. I started having problems 2 days ago. I'm on an iPhone SE (yes I know its an old phone but the app should still work on it). 

Best Answer
0 Votes
I have updated to the 3.75 version of the iOS app. I am using an iPhone SE third generation 5G, and when I upgraded from my iPhone 7 the app did Ron better. The only issues I am having are the same issues I have had for a long time directly related to, the end compatibility of the Fitbit application with the Apple voice over screen reader. Fitbit has changed the format on the iOS home screen making some of the information unavailable. The edit button was made unavailable in September 2021 and a recent update has made the Beats per minute plus cardio unavailable to me as a blind person using the Apple voice over screen reader. In both cases, the information is available to sighted persons, but not to me as a blind user using voiceover as a screen reader. There are a number of other issues that are directly related to Fitbits , in ability to make the iOS application, compatible and usable for people using the voiceover screen reader. This affects people who are blind or reading disabled. I have repeatedly made this information available to Fitbit customer care, representatives and supervisors, Google Disability team members, fit bit community moderators And anyone else who would listen or read my messages within the community.

I am not the only Bear who is experiencing the lack of information availability. I find it hard to believe that they cannot do a better job of providing the same access to information that day give to sighted users. I have dictated this on my iPhone and hope that you will be able to interpret this message. it is time for me to get up and start walking again so join me in a nice long walk and don’t let the software engineers get you down.

Sent from my iPhone
Best Answer
0 Votes

Thanks for the info. I'm not blind, but the following is no longer available to me in the app: Cardio, Sleep, Steps, all the metrics my Charge 4 device tracks every day. As far as I know, I'm not using the Apple voiceover screen reader. Come on Fitbit, get your act together !

Best Answer