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Fitbit app won’t keep me logged in

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‎06-03-2024 17:56 - last edited on ‎06-09-2024 16:29 by Fitbit Moderator

‎06-03-2024 17:56 - last edited on ‎06-09-2024 16:29 by Fitbit Moderator

1. Won’t keep me logged in. Always have to enter at code.  And when logging in it goes right to my bhealthy app and not Fitbit itself.

 

Moderator Edit: Clarified subject

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1 REPLY 1

‎06-09-2024 16:34

‎06-09-2024 16:34

Welcome to the community, @Tfreeden.

Thanks for bringing this to our attention. This is odd as the Fitbit app shouldn't redirect you to a different app. So we can work on this together, could you check you have the official Fitbit app installed? You can click here to find the one available in the App Store.

Once you have it installed, reboot your phone, open the Fitbit app and try to log into your account one more time.

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