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Fitbit blaze not syncing

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‎02-14-2017 09:09

‎02-14-2017 09:09

For the past week my Fitbit blaze will not sync, I've done every troubleshooting step to try to solve it! 

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‎02-15-2017 00:37

‎02-15-2017 00:37

Was one of the things you tried a restart of the Blaze using this procedure?

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

If so, how many times did you try it? It's known to not always work and it's recommended to try it at least 3 times.

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‎02-15-2017 04:52

In response to SteveH

‎02-15-2017 04:52

Hello @ElBambino93, thanks for joining us, it's great to see new faces around!. Great to see you too @SteveH. Smiley Happy

 

@ElBambino93, as @SteveH mentioned, please try to restart Blaze by following the link he provided. If your tracker is still not able to sync, I would like to suggest checking @HelenaFitbit's excellent recommendations that have been proven very helpful for many people in your situation. 

 

Give them a try and in case you need anything else, please keep me posted! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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