03-20-2018 20:24
03-20-2018 20:24
When I wear it on my dominant hand and start brushing my teeth using my dominant hand, the Fitbit charge 2 calculates all my hand movements as steps. It’s something weird and I have never tried walking with my hands .
Answered! Go to the Best Answer.
Best Answer03-21-2018 07:18
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-21-2018 07:18
Hello @Shonvs, have a warm welcome to the Fitbit Community, it's great to have you on board. ![]()
Thanks for bringing this to my attention. Please note that Fitbit trackers measure your steps with the natural movement of your arms when you're walking. It's possible the tracker detected steps when you were brushing your teeth by the movement in you arm. When that happens, I would like to suggest you to log a Driving activity and remove the steps and floors from your account totals.
To log in a driving activity:
I hope this can be helpful, give it a try and keep me posted in case you need anything else!
03-21-2018 07:18
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-21-2018 07:18
Hello @Shonvs, have a warm welcome to the Fitbit Community, it's great to have you on board. ![]()
Thanks for bringing this to my attention. Please note that Fitbit trackers measure your steps with the natural movement of your arms when you're walking. It's possible the tracker detected steps when you were brushing your teeth by the movement in you arm. When that happens, I would like to suggest you to log a Driving activity and remove the steps and floors from your account totals.
To log in a driving activity:
I hope this can be helpful, give it a try and keep me posted in case you need anything else!