12-25-2017 12:38
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12-25-2017 12:38
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Just got my first Fitbit and whilst it syncs fine with the Fitbit app on the iPad it doesn’t want to sync with the same app on my iPhone 7. I’ve tried turning Bluetooth on and off, logging out and back in, uninstalling app and installing again, switch iPhone off and on again etc but it just keeps looking for Fitbit.
Any help?
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12-26-2017 10:58
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12-26-2017 10:58
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Try to forget your device on your iPad and then try to connect to your phone.
http://help.fitbit.com/articles/en_US/Help_article/1623
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

12-26-2017 10:58
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12-26-2017 10:58
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Try to forget your device on your iPad and then try to connect to your phone.
http://help.fitbit.com/articles/en_US/Help_article/1623
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

12-26-2017 11:31
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12-26-2017 11:31
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Thanks ACG. This seems to have happened accidentally. Presumably it can’t be synced to 2 devices at the same time?
Thanks for your help.
@ACG wrote:Try to forget your device on your iPad and then try to connect to your phone.
http://help.fitbit.com/articles/en_US/Help_article/1623
Forget your device video
https://www.imore.com/how-to-fix-bluetooth-iphone-ipad

12-26-2017 11:37
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12-26-2017 11:37
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I just leave it sync'd to my iPhone and once it syncs to it, I can see the results on my iPad as it transferred the info over the Internet to my iPad.
I can't get it to sync to my iPad when it is hooked up to my iphone.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

