Fitbit charge 2 won't sync with I phone

[Dhurtz]

Does the depth and incompetence of this organization know no bounds?  After finally fixing the sleep tracking/stages issue after 7 days Now my fitbit is not tracking my exercise nor will it sync to my I phone or IPod. I spoke with Customer Support and they gave me the same BS you need to re sync your charge 2. I demanded to speak with a supervisor after 20 minutes on hold I spoke with a supervisor who admitted that it "was not an issue with my fitbit". It was instead a "System Wide software issue". He went on to assure me that they are aware of the issue and "working on it". Seriously as a publicly traded company the actions of this company are bordering on out right fraud. My recommendation is to short this stock as with this level of incompetence they will be filling Chapter 7 very soon 

[USAF-Larry]

@Dhurtz, I moved this to the iOS App Help Forum where it should get more response.

[gldiebr]

I am having the same issue - mid-day, my Flex 2 stopped synching to my iPhone 7.   Tracker is updated, as is the phone.  Both re-booted.  Nothing works... my phone simply won't recognize the Flex 2.  Very frustrating.