08-30-2019
14:46
- last edited on
09-01-2019
13:12
by
LizzyFitbit
08-30-2019
14:46
- last edited on
09-01-2019
13:12
by
LizzyFitbit
Hello, has anyone been having issues of Fitbit not staying connected to Bluetooth? Or mine is not keeping correct time. It’s less than 6 months old and since the last update, nothing has been working right. Any suggestions?
Moderator edit: updated subject for clarity
09-01-2019 13:12
09-01-2019 13:12
Hi @JuneBug2323. It's nice to see a new face around. I'm sorry for my delayed response.
I'm sorry about your Fitbit not connecting correctly, and thanks for letting me know that this started after the update. There are some factors that may affect this connection, for example if your Fitbit device isn't within 20 feet from your phone or there are other Bluetooth connections turn on when trying to sync. If this conditions don't apply to you, I'd recommend the following steps:
Let me know how it goes!