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Fitbit flex infinite searching IOS

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‎07-13-2016 19:53

‎07-13-2016 19:53

Hello Fitbit users. I really need some help with my flex. I just purchased it and started setting it up but it just wont connect. I have tried resetting it multiple times and have gone through the trouble shoots for "unable to sync". None of those have worked. I still am getting an infinite loading screen while trying to sync it to my phone.

PLEASE HELP

 

Thanks 

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‎07-14-2016 06:49

‎07-14-2016 06:49

Welcome to the community @NEDStark! I hope you're doing great! 

Let me help you out, try doing the restart 2 or 3 times in a row but make sure to follow the instructions that @SunsetRunner shared if the issue persists try doing with a computer and if you still unable to set it up contact the Support Team so they can see your options.

 

Let me know the outcome! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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