05-08-2018
03:40
- last edited on
05-09-2018
10:54
by
MarcoGFitbit
05-08-2018
03:40
- last edited on
05-09-2018
10:54
by
MarcoGFitbit
Why does after a while on my friends list it says they are inactive but I know they are not? How do I get this too stop?
Moderator Edit: Clarified Subject.
05-10-2018 08:53
05-10-2018 08:53
Hello @Tori22, I hope you're doing well, it's nice to see you around.
I appreciate you have brought this to my attention. Tell me, do you see a lot of friends as inactive even though you're positively sure they're not? How many are they? It's always possible the app is not updating correctly, which is why I would like to suggest you to try the following:
If your friends are still showing as "inactive" even when they're not, please reply to me so I can check this further.
Thanks for your patience and understanding, if there's anything else I can do for you, please feel free to reply.
06-10-2019 11:16
06-10-2019 11:16
@MarcoGFitbit This is happening with mine as well. I did as you suggest, but they still show inactive.
01-08-2020 12:39
01-08-2020 12:39
My profile states that I am inactive and I’m not. Yet my dashboard shows all my stats. Why?