06-16-2021 11:46
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06-16-2021 11:46
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iOS version: 14.6
Phone: iPhone XR
App version: 3.43
Issues:
1. The app stopped reading weight / body fat from the built-in Health app of iOS.
I have a smart scale at home that upload the weight / body fat data to my iPhone. I can verify that the built-in Health app does have the data there. But the Fitbit app doesn't read it.
What I have done:
- Try quit the app and restart
- Try delete the app and reinstall
Neither works.
When did this start to happen:
Since yesterday: 6/15/2021.
2. Manually logged weight override the record on the same day.
I do weight multiple times a day in the morning and in the evening. I would like to record my weight in different time. However, if I choose to manually log my weight (since the automatic read doesn't work as I mentioned above), I can only keep one record for each day. Otherwise I got a prompt saying: Replace previous log?
This seems intended, but I can tell this is a stupid feature. I do want to log my weight multiple times for the same day.
3. Automatically logged weight showed as Manual and exact date time details lost.
This happened before your app stopped reading my Health data. In the past when the app is read, like 7:34 am. Now everything shows as MANUAL, without showing any date time information.
This bug has been there for almost 2 months, and I simply couldn't believe you can't fix it.

06-18-2021 22:24
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06-18-2021 22:24
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I'm glad to see after two days of this post, even there were like only 10+ new topics added in the last two days, nobody from Fitbit shows up. Good job!

