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Fitbit iOS app not showing steps on dashboard

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‎06-05-2017 03:18

‎06-05-2017 03:18

My dashboard is not showing the steps 

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3 REPLIES 3

‎06-06-2017 09:40

‎06-06-2017 09:40

Hello @Nkomann. It is always great to see new names on the Forums.

 

Is there any chance that you are seeing a different account on the web Dashboard? If the iOS app is showing steps, the Dashboard should be too. Please check that you have logged in with the same email address on both ends.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎06-07-2017 04:17

In response to LanuzaFitbit

‎06-07-2017 04:17

I am having the same problem. I am showing steps on my tracker but my dashboard has not updated since June 5th. I am logged in with the same account.

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‎06-11-2017 08:30

In response to NTreadaway

‎06-11-2017 08:30

Hello @NTreadaway, thanks for joining the Forums.

 

I'd recommend that you try to log into your Dashboard using a different computer and a different browser too. Please try and let me know what happens.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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