Fitbit not recording heartrate for workouts

[Liezel83]

Is anybody experiencing a similar issue where your Fitbit is no longer recording heartrate for a workout?  Thishas been the case since the app has been updated. I think it contains a bug. 

[MickeyM]

Yes. I have the same issue. 

Heart rate is shown in the daily graph, but the heart rate graph for tracked exercise no longer appears. 

[SarahRy]

Same here. All of these issues I’m having are so frustrating! 

[bob_lombard]

The last time the app tracked minutes in different heart rate zones was Sunday 7/28. This is really annoying

[CLS2019]

Yes. Same issue. Annoying. 

[jrfromm]

Yep. I was getting ready to report it. It used to. Now it doesn’t. Not happy. 

[SarahRy]

Same. No heart rate data on my Alta heart rate device. My maps of my runs are not accurate either as it showed me running at the beach. In Ohio. 

[KonaKai2003]

Yes. HR doesn’t show up in workouts since July 28. I’m using an Ionic, but I thinks it’s the iOS app that has the bug. 

[sko_tang]

I have HR recorded as late as August 9:

My August 10 walk with connected GPS is not showing HR anymore:

Which version of app you are using?  I am still using 2.95 (839).  I have been refusing to update as there are so many horror stories about updates bricking the trackers: sync, battery, blank screen etc.  I can live without that.

If HR is disappearing regardless of app version, Fitbit may have decided to move the HR to a premium service.