04-27-2016 06:05
04-27-2016 06:05
Answered! Go to the Best Answer.
04-27-2016 07:09
04-27-2016 07:09
Did you enable notifications inb the app?
04-27-2016 11:30 - edited 04-27-2016 11:30
04-27-2016 11:30 - edited 04-27-2016 11:30
Hi @Lisajr & @Luv2chearts welcome to the Community! I'd recommend the following steps:
2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
3. Reboot your iOS device.
If the steps above don't resolve the problem, I would then recommend:
1. Opening your iOS settings and forgetting the Bluetooth bond between your tracker and phone.
2. Reboot your mobile device.
4. Turn on notifications by: tapping the account button in the bottom right-hand corner > tap your tracker > find the option to turn on notifications and turn them on.
Hope this helps!
04-27-2016 07:09
04-27-2016 07:09
Did you enable notifications inb the app?
04-27-2016 07:13
04-27-2016 07:13
04-27-2016 11:10
04-27-2016 11:10
04-27-2016 11:30 - edited 04-27-2016 11:30
04-27-2016 11:30 - edited 04-27-2016 11:30
Hi @Lisajr & @Luv2chearts welcome to the Community! I'd recommend the following steps:
2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
3. Reboot your iOS device.
If the steps above don't resolve the problem, I would then recommend:
1. Opening your iOS settings and forgetting the Bluetooth bond between your tracker and phone.
2. Reboot your mobile device.
4. Turn on notifications by: tapping the account button in the bottom right-hand corner > tap your tracker > find the option to turn on notifications and turn them on.
Hope this helps!
04-28-2016 01:39
04-28-2016 01:39