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Fitbit not showing calls from iPhone

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My new Fitbit charge hr is not showing incoming calls on iPhone.
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Did you enable notifications inb the app?

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Hi @Lisajr & @Luv2chearts welcome to the Community! I'd recommend the following steps:

 

1. Restart your tracker.

2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

3. Reboot your iOS device.

 

If the steps above don't resolve the problem, I would then recommend:

 

1. Opening your iOS settings and forgetting the Bluetooth bond between your tracker and phone.

2. Reboot your mobile device.

3. Restart your tracker.

4. Turn on notifications by: tapping the account button in the bottom right-hand corner > tap your tracker > find the option to turn on notifications and turn them on.

Hope this helps!

Derrick | Retired Moderator, Fitbit

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5 REPLIES 5

Did you enable notifications inb the app?

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Thank u

Yes I turned on call notifications but still not working 😥
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I am having the same issue. Notifications are on.
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Hi @Lisajr & @Luv2chearts welcome to the Community! I'd recommend the following steps:

 

1. Restart your tracker.

2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.

3. Reboot your iOS device.

 

If the steps above don't resolve the problem, I would then recommend:

 

1. Opening your iOS settings and forgetting the Bluetooth bond between your tracker and phone.

2. Reboot your mobile device.

3. Restart your tracker.

4. Turn on notifications by: tapping the account button in the bottom right-hand corner > tap your tracker > find the option to turn on notifications and turn them on.

Hope this helps!

Derrick | Retired Moderator, Fitbit

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Thank you it worked!

Also is there a stop watch on the charge hr? If so how do I access it?
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