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Fitbit shows the wrong date and time

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My charger was lost for weeks so when I found it the date and time is messed up. Don’t know how to adjust it

 

 

Moderator Edit: Clarified subject

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Hi there, @devinediva229. Welcome to the Community Forums. 

As @SteveH has mentioned, keep in mind that your Fitbit device may show an incorrect date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Fitbit device, I recommend changing the timezone to a complete different one, then sync your device, and now put the correct timezone and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?



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Hi there, @devinediva229. Welcome to the Community Forums. 

As @SteveH has mentioned, keep in mind that your Fitbit device may show an incorrect date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.

If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?

If the time keeps showing incorrect after syncing your Fitbit device, I recommend changing the timezone to a complete different one, then sync your device, and now put the correct timezone and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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