03-30-2021
05:28
- last edited on
03-30-2021
19:01
by
MarreFitbit
03-30-2021
05:28
- last edited on
03-30-2021
19:01
by
MarreFitbit
My charger was lost for weeks so when I found it the date and time is messed up. Don’t know how to adjust it
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-30-2021 19:05 - edited 10-02-2023 05:39
03-30-2021 19:05 - edited 10-02-2023 05:39
Hi there, @devinediva229. Welcome to the Community Forums.
As @SteveH has mentioned, keep in mind that your Fitbit device may show an incorrect date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
If the time keeps showing incorrect after syncing your Fitbit device, I recommend changing the timezone to a complete different one, then sync your device, and now put the correct timezone and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-30-2021 05:45
03-30-2021 05:45
You can't manually set the time, but it should reset itself whenever it syncs to your phone based on the time on that device. Does your fitbit seem to be syncing ok?
03-30-2021 19:05 - edited 10-02-2023 05:39
03-30-2021 19:05 - edited 10-02-2023 05:39
Hi there, @devinediva229. Welcome to the Community Forums.
As @SteveH has mentioned, keep in mind that your Fitbit device may show an incorrect date and time if it hasn't synced or has been unpaired from your Fitbit account. Your Fitbit grabs the time of the device you're syncing with. To make sure your watch has recently synced, go to your Fitbit account, tap the Today tab > your profile picture > your device image.
If by any chance you are running into syncing issues, see Why won't my Fitbit device sync?
If the time keeps showing incorrect after syncing your Fitbit device, I recommend changing the timezone to a complete different one, then sync your device, and now put the correct timezone and sync again. To change the time make sure you are following the instructions provided in the help article How do I change the time on my Fitbit device?
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...