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Fitbit synced with Bluetooth on another device.

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‎09-08-2017 15:21 - last edited on ‎09-11-2017 06:17 by Moderator Alum

‎09-08-2017 15:21 - last edited on ‎09-11-2017 06:17 by Moderator Alum

My Bluetooth was switched off on my iPhone. When my husband switched his Bluetooth back on on his iPhone it synced with his FitBit watch and brought his stats up to date . Ten minutes later my stats updated on our Workweek Hustle, even though my Bluetooth was still switched off? It appears my FitBit watch has connected through my husbands Bluetooth. Can this happen? Should this happen? Thanks Chippie0151

 

Moderator Edit: Clarified Subject.

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‎09-11-2017 06:46

‎09-11-2017 06:46

Hello @Chippie0151, have a warm welcome to the Fitbit Community, it's great to see new faces around. Smiley Happy

 

This seems like a very odd situation, do you have a computer with a USB dongle attached? Have you logged in to your account on your husband's phone?. Your Fitbit tracker will only sync when you open the Fitbit app and you log in to your account or if you have enabled "All-day Sync" and the Bluetooth is on on your phone. 

 

Thank you for bringing this to my attention, if your information appears correct, there's no need to worry, however if this happens again, please reply to me so I can check this further. Additionally, if there's anything else I can do for you, don't hesitate to reply. Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎08-20-2020 11:03

In response to MarcoGFitbit

‎08-20-2020 11:03

My husbands Fitbit charge 3 has began track my Fitbit versa lite! Why is this happening? Should this be happening?? 

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