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Fitbit syncing but app doesn’t show steps

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This is a weird one. I just got an iPhone X, and at first the Fitbit app was telling me ‘Bluetooth sync failed’. However then it just stopped doing anything at all, so I figured it wasn’t working. It currently still shows I’ve achieved 111 steps today. However when I went onto MFP, the correct step count was there, so Fitbit is taking in the correct data and passing it through to other apps, it’s just not actually showing me that data on the Fitbit app. Any suggestions? I’ve tried hard closing the app, turning Bluetooth on and off etc. 

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Now getting a 403 error if I try and re-connect after disconnecting the Fitbit from the app.... 

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