01-02-2016 21:00
01-02-2016 21:00
01-03-2016 02:26
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-03-2016 02:26
Yes, it definitely can be transferred to another user. It sounds like she may be having trouble syncing? Without more precise information it is difficult to help.
Sense, Charge 5, Inspire 2; iOS and Android
01-04-2016 03:42
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-04-2016 03:42
Welcome to our Community @Silviabb! Thanks for stopping by!
I totally agree with @Julia_G's post. I'd like to add that you can tell your friend to try the steps provided at I can't sync my tracker so her data can be updated.
Keep me posted! ![]()
Best Answer