help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit versa lite has stopped syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-01-2022 10:52

‎01-01-2022 10:52

The watch is telling me to downloaD the app I have tried to restart the watch close the app shut the bluetooth forget the bluetooth reconnect still there is no syncing I also updated the software what shall I do

Best Answer
0 Votes
1 REPLY 1

‎01-02-2022 00:36

‎01-02-2022 00:36

That message suggests that the fitbti has been disconnected from your account somehow. Try going through the setup process again to reconnect it.

 

Go into your profile settings in the app by selecting your profile image on the main screen and then select "set up a device"

 

 

Best Answer
0 Votes