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Fitbit will not sync steps

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‎08-24-2016 13:18

‎08-24-2016 13:18

For the last 2 days I cannot get my iPad app to sync with my Fitbit. It just keeps showing searching. I have updated the app and also tried resetting it with the paper clip.
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‎08-24-2016 13:34

‎08-24-2016 13:34

What tracker do you have @Leslievaughn?  Also, do you currently use it with a phone as well?  (If so, it may bonded with the phone and that is why it cannot connect to the iPad)

 

Let us know, and we'll see what we can do to get you back on track.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎08-24-2016 13:54

In response to Kmransom123

‎08-24-2016 13:54

Hi. I ended up calling support and got it to work by reloading the app. Thanks.

Sent from my iPhone
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