Fitbit will not sync to challenge

[Jwood22]

I recently just switched time zones and now my fitbit will sync to the dashboard but will not update on the challenge. I have tried restarting my fitbit and it still will not work. Any ideas? 

[SunsetRunner]

Hi @Jwood22

Which operating system does your phone use? iOS, Android, Windows?

Thank you

[Jwood22]

IOS. (Iphone 6S)

[SunsetRunner]

Thanks @Jwood22

Have moved this thread from the Charge HR to the Fitbit.com Dashboard section to increase the chance of getting a solution.

Your post will get more attention here.

[Jwood22]

Thank You!

[DerrickS]

@Jwood22 Challenges begin and end in the Challenge creator's timezone, so if you are in a different timezone than the Challenge creator, you may see a step discrepancy between your dashboard and Challenge step count. Click here for more information about Challenges.

Hope this helps and let me know if you have any additional questions!

[Jwood22]

So for example, the main screen will show that I did 10,000 steps for the day but the Chalange is showing I did 0 Steps for the day.