help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit won’t let me see data

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-15-2020 04:37

‎12-15-2020 04:37

So my Fitbit won’t let me see any of the exercise log, or let me log food or water intake! I’ve done the update today but it still doesn’t work

Best Answer
0 Votes
1 REPLY 1

‎12-15-2020 17:24

‎12-15-2020 17:24

Hi @RachelJanes , thank you for sharing your experience with the iOS app. Could you please elaborate how the app doesn't allow you to see your data? Are the icons grayed out? Is the app frozen?

What phone model are you using? What is it's iOS version?

The more information you can provide, the better help you will gt from the Community! 

 

I'll be expecting your reply. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer
0 Votes