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FiTBiT 3 Screen

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Hi there. I don’t know what to do. My FitBIT 3 screen has lines going all the way through it. I’ve restarted it and all of that and it’s not working. 

How do I go about returning it? Or getting it fixed 

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Fitbit's advice for those having this problem is at Check here for help with Charge 3 screen issues - Fitbit Community

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Is this a Charge 3 or a Versa 3 @Tendai18 

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