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Fitbit won't receiving notifications from iOS

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‎12-05-2019 16:34 - last edited on ‎12-06-2019 13:16 by Fitbit Moderator

‎12-05-2019 16:34 - last edited on ‎12-06-2019 13:16 by Fitbit Moderator

Notifications from messages, text and calls still don't  come through. I may just take the watch back . It should not be this difficult to connect. 

 

 

Moderator edit: updated subject for clarity

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‎12-06-2019 10:59

‎12-06-2019 10:59

Hello and welcome to the Fitbit Community @Willow1204 

I understand your frustration about the current notification issue. I can only suggest that you view and preform all the steps provided here in this thread: https://community.fitbit.com/t5/iOS-App/Stopped-seeing-notifications-after-updating-to-iOS-13/td-p/3... Any and all information pertaining to the notifications issue can be found there. I’m sorry I can’t provide you with any further information but what is posted there is the only information known about the situation.

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