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Fitbit won't sync with my app

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‎03-04-2016 07:10

‎03-04-2016 07:10

Why can't I get my Fitbit to sync with my app? It used to work fine.
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‎03-05-2016 03:04

‎03-05-2016 03:04

Welcome to the Forums @KatieWW! If your Fitbit tracker is not syncing as it used to, I recommend checking out these syncing troubleshoots. Make sure that there isn't another bluetooth device that may be creating interference during the process.Setting  up your tracker as a new device may also help you to bring it back to sync as usual. Also, make sure that your tracker is running the latest software version and your mobile device the latest version of the Fitbit app for iOs or Android device.

 

Hope this helps. Let me know the outcome.

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