Fitbit won't sync

[Wibby1019]

My fit bit won't sync to my iPhone anymore, it constantly says it's "looking" but never syncs. I've deleted and redownloaded the app, I've updated it, turned phone off/on, and it's fully charged. Any other suggestions? It's been doing this for about 3 days now. 

[SteveH · Accepted solution]

I would try restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

http://help.fitbit.com/articles/en_US/Help_article/1866

[ChiaraM83]

Hi,

I have got the same issue with my Surge tracker. After last fitbit app update it stopped working.

I tried the procedures detailed in the links above, but it s not working and I have already lost tracks of my activities. It is driving mad. Please any other idea?

Thanks.

[Wibby1019]

Thank you so much! It worked, I was looking for the instructions on how to restart when your email popped up. Thank you very much again 😘