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Fitness posts

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‎11-12-2020 07:23

‎11-12-2020 07:23

Hi, 

 

My posts are missing from my profile.  

 

I've logged out and back in.  My resynced my watch and iPhone but I still don't see anything.  

 

Can you advise what the problem  is?

 

 

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2 REPLIES 2

‎11-14-2020 09:12

‎11-14-2020 09:12

@SunsetRunner   I am moving your post to the iOS forum.  Posts are an app feature, not a web feature.  You will get more help in the iOS app forum.

 

Sorry, I can't help you with your issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎11-17-2020 18:17 - edited ‎11-17-2020 18:17

In response to LZeeW

‎11-17-2020 18:17 - edited ‎11-17-2020 18:17

Hi @SunsetRunner, welcome to the Community Forums. @LZeeW, it's good to see you around and thanks for your help.

 

@SunsetRunner, thanks for bringing this to my attention and for every step tried on your own. Just to confirm, do you mean that your posts aren't appearing on the Community Feed section in the Fitbit app? If that's correct, may I know since when have you had this issue?

 

Even though you've tried some steps, I'd recommend the following steps:

  1. Log out from the Fitbit app.
  2. Check if the Fitbit app is updated.
  3. Force quit the Fitbit app and reboot your phone.
  4. Open the Fitbit app and log back in to your Fitbit account.
  5. Sync one more time, post anything on the Feed and check your posts in your profile.

 

I look forward to your response.

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