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Flex 2 Pairing

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‎07-23-2017 08:03

‎07-23-2017 08:03

My iPhone is currently paired with two iPads.  I was unable to pair either the Alta or the Flex 2 with my iPhone.  Is it because I am already paired with two other devices?  I returned the Alta and this Flex 2 is going back also.  I have diligently followed instructions and help offers but to no avail.  Thanks!

 

 

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2 REPLIES 2

‎07-23-2017 09:14

‎07-23-2017 09:14

Hi, @SherryGW, your Fitbits can only pair with one device at a time, so if they are paired to your iPads, they will not pair to your iPhone.

 

I would suggest turning Bluetooth OFF on the iPads and then trying to pair with the phone. 

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

‎07-23-2017 09:54

In response to Julia_G

‎07-23-2017 09:54

Thanks for your help!
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