03-25-2018 07:00
03-25-2018 07:00
My flex 2 has decided of its own accord to show km on my dashboard with the Fitbit app. (iPhone only). I also run the app on my iPad and the dashboard shows steps which is my preference.
Does anyone have any ideas about how to get back to counting steps with the iphone
thanks
03-26-2018 07:21
03-26-2018 07:21
Hello @Sookie26, I hope you're doing well, thanks for joining the Fitbit Community!
Thanks for bringing this to my attention. I'm not quite sure what your issue is at this moment, would it be possible to reply to me with a screenshot of how your Dashboard is showing in the app on your phone and iPad, that will be very helpful for me to check this further.
Thanks for your patience and understanding, I'll be waiting for your reply.
04-02-2018 02:04
04-02-2018 02:04
Easy fix done assisted by Fitbit customer care. The tile for steps had been removed so was just a case of adding it back in. Only wish I knew how it got removed!
04-02-2018 04:44
04-02-2018 04:44
Hello @Sookie26, I hope you're doing well, thanks for taking the time to reply and let me know your issue has now been resolved, I'm very glad.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!