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Flex new dashboard isn't showing steps or sleep

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‎07-11-2016 15:05

‎07-11-2016 15:05

I noticed a few weeks ago that my Fitbit is no longer showing me my steps or sleep. Instead it shows calories burned...but I cannot figure out a way to get the other information back. I have the most recent update...any clue what's up?
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3 REPLIES 3

‎07-12-2016 06:41

‎07-12-2016 06:41

Hey there @dnicholen! Welcome to the Community! 

Let me help you out, when you is not showing the steps or your sleep do you mean that the tiles are missing? If so I follow the instructions below in order add it back: 

 

  1. Open the Fitbit app dashboard.
  2. Tap Edit in the top right corner.
  3. To hide tiles, tap the x icon in the top left corner of the tile you want to hide.
  4. To show hidden tiles, tap the + icon in the top left corner of the tile you want to show.
  5. To rearrange tiles, hold and drag the tile to a new location.
  6. Tap Done.

Hope it helps :). Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

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‎07-12-2016 07:17

In response to MaginB

‎07-12-2016 07:17

Hi there!

Thanks for responding. Yes the sleep and steps tiles are not there, but When I click edit, it isn't an option to add those back. ☹️ I don't see them anywhere...so confused!

Danielle
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‎07-12-2016 12:38

In response to dnicholen

‎07-12-2016 12:38

@dnicholen I would recommend re-pairing your tracker to your Fitbit account by following the replacement setup instructions listed here. This should get you back on track, but please let me know if there's anything else that I can do to help.

 

Welcome to the Community!

Derrick | Retired Moderator, Fitbit
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