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Flex not syncing on iOS app

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‎11-13-2017 04:25

‎11-13-2017 04:25

Hi,

 

I've been using the Flex since 3 years now. I stopped using it for a couple of months and I again started using it few days back. After updating the tracker and everything, it started working fine.

 

Suddenly, today it stopped syncing with my iPhone app. It shows "Looking" and nothing happens thereafter. It syncs with my Mac very nicely though.

 

Someone please help.

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‎11-13-2017 23:06

‎11-13-2017 23:06

My Charge 2 also is not syncing with the app, and my phone won't allow me to unpair my device. BUT, my fitbit does sync to my computer. I did run the update my phone this morning- I wonder if this is a bug from that...it's really frustrating!

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