07-24-2018 00:02
07-24-2018 00:02
My Fitbit flex was fine on Sunday however on Monday it synced on the morning and has not synced with the iPhone app since. It doesn’t seem to be able to find it. I’ve turned Bluetooth on and off, forced quitting the app and restarted the phone. I’ve tried restarting the flex this morning and it synced once, not syncing now. I charged it last night and it was full but this morning it’s gone down to one bar. Any help? I’ve never had any problems with the flex before. Thanks
07-25-2018 04:46
07-25-2018 04:46
Hello @GrphcDsgnr22, thanks for joining the Fitbit Community, it's great to have you on board!
I appreciate you have brought this to my attention and for letting me know the troubleshooting steps you've tried so far. At this moment I would like to suggest you to try the following:
If your device still won't sync, try these steps:
I hope this can be helpful, give it a try and keep me posted in case you need anything else.