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Flex set up

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‎06-07-2016 18:30

‎06-07-2016 18:30

Today i got a new phone, iPhone 6s Plus and was unable to sync my flex so I deleted it and tried to re add it and it will not let me. I have reset it several times, I have rebooted my phone, I've done everything I know to do but it still will not add my device. Very frustrated!!! Can anyone help me??
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‎06-08-2016 13:28 - last edited on ‎01-29-2026 06:59 by Fitbit Moderator

‎06-08-2016 13:28 - last edited on ‎01-29-2026 06:59 by Fitbit Moderator

Welcome to the Community! Smiley Very Happy Sounds pretty weird that your Flex is not being paired with your new iPhone 6s, and I appreciate the time you spent following some steps to set it up your tracker. However, I would like you to take a look of some other instructions that you can find on @AlejandraFitbit post to pair your tracker on an iOS device. 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
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