help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex set up

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-07-2016 18:30

‎06-07-2016 18:30

Today i got a new phone, iPhone 6s Plus and was unable to sync my flex so I deleted it and tried to re add it and it will not let me. I have reset it several times, I have rebooted my phone, I've done everything I know to do but it still will not add my device. Very frustrated!!! Can anyone help me??
Best Answer
0 Votes
1 REPLY 1

‎06-08-2016 13:28 - edited ‎06-08-2016 13:30

‎06-08-2016 13:28 - edited ‎06-08-2016 13:30

Welcome to the Community! Smiley Very Happy Sounds pretty weird that your Flex is not being paired with your new iPhone 6s, and I appreciate the time you spent following some steps to set it up your tracker. However, I would like you to take a look of some other instructions that you can find on @AlejandraFitbit post to pair your tracker on an iOS device. 

 

Let me know how it goes! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes