04-18-2016 04:22
04-18-2016 04:22
04-19-2016 05:00
04-19-2016 05:00
Welcome to the Fitbit Community @JM22, hope you're doing great today! Have you tried to log your food on the website? Currently we're having issues on the app, but you can definitely log your food on your Dashboard online.
For updates about this, check this board.
Have a nice Tuesday !
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04-19-2016 09:23
04-19-2016 09:23
04-20-2016 05:59
04-20-2016 05:59
Hey there @JM22 thanks for the update my friend! Please know our engineering team is already working to fix this issue and hopefully they'll find a solution to this as fast as they can. In the meantime my best advise would be to follow @MarreFitbit's suggestion to log any food using your computer since you'll not find any issues in there.
Thanks for your patience and understanding!
06-02-2016 11:41
06-02-2016 11:41
Having same problem. Your web site and yours Windows 10 app do not offer the LOG AND ADD MORE option and never have, at least since I've been using them. This has only been availaable on my Fitbit Android app and it is no longer available there.
06-02-2016 11:44
06-02-2016 11:44
Marie, it's not a matter of adding foods...that is still available. It's the feature whereby you can hit the button LOG AND ADD MORE on the Android app, and it used to remember the other food items you have eaten in the past with the item you are about to log. Get it?
07-15-2016 18:30
07-15-2016 18:30
I agree with the others that this is a problem. It used to be with the Log and Add more feature you would not have to search as hard for stuff. If I had French Fries at the Bowling Alley and logged them and hit Log and Add More then it would give me the option of BLT which I often eat with the French Fries. The best part of that was I could consistently use the same BLT because when you type BLT there are so many listed it can be hard to remember which one you used last time.
Another example would be when I would have crackers with cheese and turkey. I would have all three for breakfast in the morning. So I would log the crackers and hit Log And Add More and it would show the cheese and the turkey as choices. So I would choose the Cheese and then it would offer Crackers and Turkey where I could choose the Turkey. And again not have to worry about choosing the same one each time.