07-19-2018
16:34
- last edited on
07-20-2018
04:40
by
MarreFitbit
07-19-2018
16:34
- last edited on
07-20-2018
04:40
by
MarreFitbit
I finally was able to update my Fitbit and so far the logging is working correctly again. I really didn’t like using the website as it was very non user friendly.
Anne
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
Best Answer07-20-2018 11:48
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 11:48
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer07-20-2018 04:42
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 04:42
Hey there @AnneColt! I'm glad to hear that after updating your Fitbit app to version 2.53.1 your Food logging is working again! ![]()
Hope to see you participating in the Community more often since I think it would be awesome for you to explore our Community. You can go ahead and log to any of the topics that might be of your interest in our Discussion boards. Feel free to comment and contribute with your knowledge and experience.
I've moved your post to the iOS App since your topic is more related to this board.
Have a great weekend!
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Best Answer07-20-2018 11:48
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 11:48
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer