01-15-2017 10:23
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01-15-2017 10:23
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Since the latest app update (early Jan 2017) the food graph looks wrong (attached). It's stretched and skewed. Anyone else seeing this

01-16-2017 09:20
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01-16-2017 09:20
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Hello @tmrgn210, thanks for joining us, it's great to have you on board.
Thank you so much for reporting this, it seems like a bug is affecting the way the graph is shown. At this moment, I would like to suggest force-closing the app to refresh the information and check if the graph gets corrected. To force-close the app, double tap on the home button and swipe up the Fitbit app, then open it again and check the graph.
If this doesn't seem to work, please logout from the app, restart your phone and log back in.
Hope this can be helpful, Give it a try and keep me posted!

02-05-2017 20:03
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02-05-2017 20:03
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Sorry just now seeing this reply. No the issue continues. I have logged out/in, updated the app and restarted. Same issue.

02-07-2017 08:18
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02-07-2017 08:18
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Hello @tmrgn210, thanks for taking the time to reply! I hope you're having a great day.
Having tried to reset the app and taking in consideration the graph did not correct itself, I'll make sure to pass along the information you provided to our team so they can take a look at it. In case any other graph is presenting the same problem, I would like to ask you to send me screenshots of them as well.
Thank you so much for your patience and understanding, if there's anything else I can do for you, please feel free to reply!
02-07-2017 10:49
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02-07-2017 10:49
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Yes it still persists. Here is a screenshot from today

