04-14-2021 01:39
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SunsetRunner
04-14-2021 01:39
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Hi all , I can log my food but occasionally the app will not load a searched food item and the screen goes blank buffering and the app times out. If I log in the next day I can usually then add the item but it is crashing like this so often that I really do not have the patience to attempt to use the log. Does anyone else find this?

04-15-2021 15:31
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04-15-2021 15:31
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It’s good to see you in the community, @SunsetRunner.
Thanks for the details shared in your post. I understand how you are feeling and recommend trying the following:
- Log out from the Fitbit app.
- Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
- Force quit the Fitbit app.
- Reboot your phone.
- Open the Fitbit app and log back in to your account.
For more information about tracking food, see How do I track my food with the Fitbit app?
Hope this helps.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

