Food logging issues

[CourtneyD93]

Hi,

My Versa is not allowing me to save my food entries. I write it in and it automatically deletes everything and keeps adding a random food which I have never entered/eaten before. Can someone advise me why this is? I have logged in and out and turned my phone off numerous times, and it is not helping. 

Thanks

Moderator edit: subject for clarity

[SteveH]

There's a bug with food logging at the moment. Keep an eye on the following thread which has the latest updates from fitbit: https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777

[CourtneyD93]

Thank you @SteveH!  I shall keep an eye on the thread! 

[BabbsOT]

iOS update today. Now scanned bar codes drastically incorrect (scans as bread, but saves as pizza?!), some won’t save, GPS horribly inaccurate on three hikes today (like 50 miles away)

[Odyssey13]

Hi @BabbsOT

This is on a banner at the top of the forums:

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

[LisseyH]

Mine too, never eaten cauliflower cheese grills but that’s all it kept saving! Thought I was going mad! X

[AlejandraFitbit · Accepted solution]

Hello everyone!

I just wanted to let you know that I have moved this thread from the Versa board to the iOS app board, since I think that here you will be able to see more related topics about the Fitbit app.

About the logging food issue you are experiencing, as our friends mentioned, we are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track. For more information, keep an eye in this post.

Let me know if there is anything else we can help you with.