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Frequent app crashes under iOS 11

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‎10-20-2017 16:59

‎10-20-2017 16:59

Since updating to iOS 11, the Fitbit app crashes frequently when browsing groups (e.g., Cardio).

 

Any ideas on when this might be fixed?

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‎10-23-2017 07:41

‎10-23-2017 07:41

Hello @SunsetRunner, I hope you're doing well, it's nice to see you around. Smiley Happy

 

Thanks for letting me know about this issue. Our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please update the OS on your phone to 11.0.3 and the Fitbit app if you haven't done it yet. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. If there's anything else I can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎11-01-2017 20:39

In response to MarcoGFitbit

‎11-01-2017 20:39

 I am still having the crashes after updating to iOS 11.1    And I always date all of my apps.   Fitbit was updated recently maybe a day or two ago 

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