02-24-2018
05:32
- last edited on
02-24-2018
13:39
by
KateFitbit
02-24-2018
05:32
- last edited on
02-24-2018
13:39
by
KateFitbit
I have had a strange thing happen this morning.
Went for a gps run, tracked by ionic (though I'm sure it makes no difference).
The thumbnail in the track exercise tab shows a map from about 6 weeks ago.
When i I open up the exercise to view, the map changes to the run I did today and all of the data seems correct.
Its not really a problem, just a bit strange.
moderator edit: title for clarity
02-24-2018 13:41
02-24-2018 13:41
@Cyclonetog thanks for your report. I'm currently looking into this and will pass the information on to our team. Could you let me know the type of device you are using and the OS version?
Actively managing your weight? Find accountability buddies on the Manage Weight board
02-24-2018 14:07
02-24-2018 14:07
Hi Kate, iOS 10.3.3 on iPhone 6 (not plus or S).
02-24-2018 14:56
02-24-2018 14:56
@Cyclonetog thanks again for your report.
Actively managing your weight? Find accountability buddies on the Manage Weight board
02-24-2018 17:37
02-24-2018 17:37
I am having the same problem on iPhone 7plus with iOS 11.2.6 when I go into the activity page it shows last weeks Walk but if I click on it it shows the map of today’s hike. When I try to share from the correct map it switches the picture back to last weeks walk.
03-06-2018 14:38
03-06-2018 14:38
Bump.
Happened again tonight. I think it's used the thumbnail that went missing last week 🤣😂
06-20-2019 12:32
06-20-2019 12:32
I'm having the same trouble.
I'm using an up-to-date app on my iPhone SE with a Charge 3.
Charge 3:
iPhone SE: i
OS 12.3.1
Fitbit App: 2.95
The thumbnails I'm seeing are from previous walks or runs. When I do click on the thumbnail, I get the correct map. This has only started happening this week.
For example, today's walk is showing Tuesday's run map.
Tuesday's run is showing a map from some other time - not sure when - I think from June 3 (though I don't see any map from June 3 - but that is when I walked that particular route (I think).
This is the first week I'm seeing this problem. I only get the GPS maps when I intentionally use the exercise app on the Charge 3 to log my exercise and I don't remember to do that very often. But I pretty sure that the previous walks and runs that I tracked in that way gave me the correct thumbnails.
The mileage, the elevation gain, the pace - all look fine. So it is just the thumbnails that are off.
So any idea why this is suddenly happening?
08-15-2019 02:07
08-15-2019 02:07
Same issue here, Charge 3, latest iOS and App version 3.3 (856).
Map thumbnail is from a previous run, map is Ok when opening the activity for details.
04-18-2020 09:18
04-18-2020 09:18
Hi,
This issue has returned. I’m using the latest version of the app (3.19)