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GPS inconsistent on iOS 11

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‎09-26-2017 07:23

‎09-26-2017 07:23

I have a Fitbit Blaze and haven't had any issues with GPS prior to the iOS 11 update. The first day after I updated to iOS 11, GPS worked normally. Then yesterday when I went out for my morning exercise, my Blaze said "Check Fitbit App". In the app, the Blaze was still syncing fine, it just wouldn't do GPS. Same thing happened this morning so I rebooted the phone and GPS started working again. The Blaze itself crashed and restarted itself after I rebooted my phone. There's something wonky going on in Bluetooth between Fitbit devices and iOS 11. All settings are the same as prior to the update (location services enabled, etc, etc, etc. so my iPhone settings are not the problem).

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‎09-27-2017 06:46

‎09-27-2017 06:46

Hello @Holden7, I hope you're having a great day, thanks for joining the Fitbit Community! Smiley Happy

 

Thanks for bringing this to my attention. Our engineers are aware of the problem and are working to resolve it as quickly as possible. In the meantime, please keep an eye on this thread that will be updated once we have more information about this issue. 

I'm sorry for any inconvenience this situation has caused. I appreciate your patience and look forward to getting you back on track. In the meantime, if there's anything else I can do for your, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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