help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-23-2017 12:36

‎09-23-2017 12:36

GPS not working to show me a map of my walk since iOS11. Tried deleting app and reinstalling, switching phone off/on and resetting my tracker itself. Everything else is working ok. Any suggestions?

Best Answer
0 Votes
3 REPLIES 3

‎09-24-2017 04:21

‎09-24-2017 04:21

This seems to be a known bug at the moment. Keep an eye on the following thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/iOS-App/GPS-not-working-since-IOS11-update/m-p/2205799#M67650

Best Answer
0 Votes

‎10-01-2017 03:33

In response to SteveH

‎10-01-2017 03:33

GPS problem is still there. You have to open Fitbit app then double press the home button and swipe up to close the app. Then open the Fitbit app again and then GPS works but this has to be done every time. Not satisfactory and Fitbit show no sign of resolving this issue. 

Best Answer
0 Votes

‎10-01-2017 07:01

In response to Tinysuz

‎10-01-2017 07:01

That does not work for me. I tried it. 

Best Answer
0 Votes